Best Buy ends (most) restocking fees - CNET

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News News Quick Links. Where to Buy and Return Policy Discussion in ' Microsoft Surface General Discussion ' started by dm33Oct 17, Previous Thread Next Thread.

Oct 17, Messages: Where can you buy a Surface? Assuming Microsoft is currently the only place, what is the return policy? The Microsoft store says Returns and exchanges of computers, computer hardware items including mice, keyboards, and printersand other hardware items including Xbox consoles and controllers, Zune players, and accessorieswill be honored for thirty 30 days from the date of purchase, provided the item has not been opened or altered from its original state and does not show wear or damage.

Jun 19, Messages: Northern CA My Device: No, I don't think you are interpreting it entirely correctly. That is most likely for returns without reason.

Of course if there is a defect in the hardware or software you will be able to return probably after authorization from tech support an opened item. Typically this falls under a 1 year period though 60 or 90 days might also be a possibility if they want to be more strict. JOPOct 17, I don't believe you are entirely correct about your point on returns, particularly for electronics which often require a restocking fee in order to return.

Where to Buy and Return Policy | Microsoft Surface Forums

I don't know MS's specific policy for this product other than what you have stated but it is probably in line with others retailers. Nobody is forcing you to buy the product sight unseen. If you are not sure about it wait.

I assure you there will be plenty of reviews and feed back since this is a major product launch in a hot market tablets. The tablets will also be physically available at stores at some point at which time you can go and play with them to see what they are like. At that point you can decide to is there a restocking fee at best buy for tablets a purchase or not without having to worry about the return policy.

Honestly if I were MS and started hearing about people wanting to order my how can i buy shares in celtic fc just to check it out and return it, I would crack down on my return policy as well.

Who wants to ship a bunch of product out that the buyers don't intend to keep, only get it back 30 days later? Full policy Microsoft Store Online Seems reasonable and in line with others to me.

Also I think you missed the last part: Returns and exchanges of computers, computer hardware items including mice, keyboards, and printersand other hardware items including Xbox consoles and controllers, Zune players, and accessorieswill be honored for thirty 30 days from the date of purchase, provided the item has not been opened or altered from its original state and does not show wear or damage.

Also I think you missed the last part:. And thank you for your uninformative yet insulting guess.

So much for a welcoming new community. I'll take your advice and buy one of the other well known established tablets rather than risk it on Microsoft.

Best Buy ends restocking fees for most returned items

Computers, camcorders, digital cameras, digital music players, e-tablets, e-readers, portable video players, GPS units, video game hardware, pre-paid cell tarjetas de finanzas forex, and post-paid cell phones must be returned within 15 days with a receipt.

Items that are opened or damaged or do not have a packing slip or receipt may be denied a refund or exchange. Perhaps by 'opened' them mean taking the device apart physically, not opened as in unboxing? I have returned unboxed items to Apple, Best But, Google Oct 18, Messages: MHC48Oct 18, Oct 19, Messages: That's my guess too, that unopened refers to the chasis of the Tablet itself rather than the box.

Just to be sure though, I plan to leave my preordered Surface in the box it comes in and try one out in a Microsoft Store. That's the plan anyway, hope I can stick to it. Tyler DurdenOct 19, Bear in mind, everyone--this is still an early stage of organizing their website's policies and whatnot. As when the Surface initially debuted for pre-order, not everything on the site was corrected or fully published such as advertising aspects on Surface's main page.

Microsoft wants this to be very successful; they invested greatly.

They will not allow a simple return policy to affect their customer's judgment on their products. Don't worry--they'll take it back. RoseOct 19, You must log in or sign up to reply here.

How to Get a Full Refund and Not be Charged a Restocking Fee When You Make a Return to a Store -Consumer Reports

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